My fiance and I went to this one, and we won't be back. The place was hardly busy at all, and I understand why now. There were tons of staff working, and no one would help us. After taking our order our waitress abandoned us. I tried to stop multiple people for ketchup, but of course they all ignored me and kept walking. I hate places that don't put ketchup on the table! My fiance even went to the bar to get me ketchup-the bar tender looked at him standing there and decided not to acknowledge him. He just walked into the back instead. We had to step in front of another waitress as she was walking just to get ketchup it was extremely obnoxious considering my food sat there for almost 10 minutes getting cold. For as many people who were working there and how busy the place WASN'T the service was pathetic. We never got refills or asked how the food was either. Don't waste your time!
(1)
Darla S.
After reading the reviews that said the restaurant was freezing cold I decided to wear long sleeves and also bring a sweater to put on if needed since I am always cold in restaurants. It was hot hot hot in there on Sunday and the ceiling fans were all on high with only about half the place full of patrons. The people with me were obviously sweating. I ordered the California salad. It was a soggy mix of some brown edged lettuce with 2 bites of apple and a few small hard to find walnuts. It was gross. They forgot to put the salmon on it but brought out a small amount of chicken on a side plate. A side plate of my salmon (2bites) arrived 15 minutes later. No sugar packets on the table. Took 10 minutes for our waitress to return to ask for it. Husband had steak (poor) with all u can eat shrimp(he got 5). We will never return. I'd give them less than one star if that were possible. Avoid this place!
(1)
Tony W.
Had the shrimp en fuego linguini. Pretty tasty pasta for a steakhouse, and the service was excellent.
(4)
Stacy G.
Two weeks ago we returned to this Outback for lunch. I honestly did this hoping the MEH first visit was not the norm. It was still TOO COLD inside ...weird that I'm saying that but I was seated directly under a vent and had to slide over to keep from shivering. The service and food was noticeably better than our previous visit.
(3)
Brandon C.
The food is on point. Expect long waits on holidays but for the most part its pretty good food. We've ordered their take out several times and have had 0 problems. The food is correct and the steaks are cooked perfectly.
(4)
Chad L.
ITS OUTBACK. I was going to just leave it at that because, let's be honest, it's outback. I decided to write more only because this was pretty bad. I mean......my expectations going in were low but it was worse than I expected. My 'wood smoked ribeye' was lacking the wood and smoke flavor. It was very thin too. Almost looked like a Waffle House steak you would get with eggs. My brother had the sirloin which was better but extremely salty. That much salt would have made a flip-flop edible. I could keep going but it wouldn't be anything surprising- blooming onion was good, blah blah. I will end with a note about the service. It was good.
(2)
Julie K.
We are rarely disappointed here and tonight was no exception. I ordered the mixed veggies with my sirloin and there was no squash. I mentioned that and said don't worry but within a few minutes the manager brought me another side of veggies with her apologies. And my husband loves the wedge salad! And Kayla was a terrific server!
(4)
Jake S.
We arrived, but we were kind of on a time crunch. It was delicious, but I have a few notes. First of all it was extremely noisy, and our waitress was great but they took a pretty long time on our food. This restaurant is right by my house so I guess the reason why we don't go there that much is because there is so much competition. Better competition. I will return though just matey not for a while.
(3)
Dale J.
Always great service and food! Love the Kookaburra Wings! Prime Rib and Ribeye steaks are my choice here. My brother and I eat in the bar area most of the time.
(4)
Bee G.
This was the worst service I have ever received at a restaurant. The server was rude and had a condescending tone from beginning to end. It took more than a long time for drinks and someone else ended up bringing them over. After being given a dinner menu we were told we weren't allowed to order from it until 3pm (this was at 2:50pm). 40 minutes of being here and my aunt hadn't even been given her side salad so we asked for a second round of bread. 15 minutes later we asked about the bread which pissed her off. She told us it was burnt as if we should already know that. She was clearly upset about bringing a second round of bread to the table so when she finally did she slammed it down. I would tell if you the food was decent but we didn't stick around to eat.
(1)
Karen G.
We won't be back. The past several years we have gotten all the kids gift certs for Christmas from here. We usually eat here once / twice a year. We sit at the bar. Well never again. There were 2 girls working the bar. It was crazy. They worked hard but no time to really give good service. One gal cleaned our area off with her bare hands then grabbed a clean mug to fill for beer. When she wanted to leave the bar area she ducked under, put hand on floor and back up. Filthy floor. Ran back with to go boxes for a couple. Gross!! They said they no longer have busboys for the bar. My prime rib was as thin as a quarter. The potato was not cooked all the way and was cold. My salad was served with dressing when I asked for it on the side. They took it back but not happily. Because of that I was not going to have them take my steak/ potato back. When men asked for the large mug of beer they were told they didn't have any clean ones could they settle for a small one or 2 small ones. Something is wrong with this place. It didn't used to be like this. There is more but why bother. This is first time I have written a review like this!! Next year's gift certs won't be from here!
(1)
Lindsey L.
I give up on this restaurant. Last time we went, I left angry. However, a friend got me a gift card so we went for lunch today. I got my food after my boyfriend had already finished his and I only ordered a cheeseburger. I watched 4 different blooming onions sent back from other tables in the meantime. She didn't bring or ask if I needed ketchup so I asked for a box and we left. I will never be back. Food is so bad. Go to longhorn!!
(1)
Stephen S.
Dinner was great, but took a little while to come to the table. I didn't mind or complain but they comped the meal for me anyway. A great steak and awesome customer service, combination can't be beat! Thank you, Outback.
(4)
Paul J.
Been here several times and always come away disappointed. As far as Outbacks go, this is one of the poorer ones. Steaks are usually chewy and the sides don't taste fresh.
(2)
Dick W.
Filet was done correctly, baked potato was loaded and properly baked, chopped blue cheese pecan salad was good, patron margaritas were best. All in all, for a chain restaurant it wasn't bad.
(4)
Brittany B.
Well now I know why this location only has 2 1/2 stars. What's bad is I gave it a good review on my first one now I can't change it. I ordered a steak medium it came out completely rare. They then cooked it again and it came back over well done. Needless to say I didn't eat anything and left hungry. The manager just made a joke out of it and took my steak off but that was it. If you can't run a restaurant don't be a manager! Pathetic outback!
(1)
Sandy M.
Like Stacy G said, I was *freezing* in the restaurant. I put my coat on halfway through dinner. Had a coupon for a free 6 ounce sirloin, which offered a side of wood grilled shrimp for $4. Sounded good, so I went for it. My "side" of shrimp consisted of 3 shrimp, about an inch across for each one. There was literally more sauce served with the shrimp than actual shrimp! The steak and sweet potato were awesome, as was the free bread. The waitress was pretty good, she was definitely on the ball with the refills - even though I was too cold to drink my iced tea!
(3)
Lindze L.
Our server Lauren was excellent and we were always well taken care of. Food great and reasonably priced. I sometimes get weary going to steak houses because of the price and often the food is not cooked well, but Outback was wonderful. Everything flavored great and it was a casual and fancy date night for my boyfriend and I. We will be back again
(4)
S T.
HELLZ NO. Never again Outback. You changed the delicious honey butter to PLAIN butter? Sacrilege, I say! The bread is nothing without the butter buddy. Plus, my chicken SUCKED. That's right. Over salted, boring, and tough. And before the carnivores attack, the BF ordered a steak and also reported it as being over salted, boring and tough. The most ugh meal ever.
(1)
Sir Dennis B.
Always a great steak. Bloom'n Onion came from Outback and still one of the best in town. Most Outback Steakhouses are about the same...great food and cold beer.
(4)
Sherry W.
I make it a rule to keep my expectations low for chain restaurants. Even so, I found the St. Charles Outback to be below par. At first glance, this looked a lot like Chili's with an Aussie flair. Substitute a different shade of sauce with the Bloomin' Onion and it could pass for an Awesome Blossom; exchange the plastic boomerangs and crocodiles on the wall for quirky license plates and signs, and you've got Chili's. We ordered the Aweso-- I mean, Bloomin' Onion, to share because we were craving something deeply unhealthy and fried, but didn't want to have a heart attack mid-dinner. Even though I ate only a few pieces, it was oily enough to coat my hands and my stomach, so I felt obligated to order a salad. I went with the Roasted Filet Wedge Salad, but replaced the blue cheese dressing with Italian because it already came with blue cheese crumbles. I was quite disappointed when it came; it looked like 1/6 a head of iceberg lettuce with 2-3 halved grape tomatoes on the side, a few crumbles of bacon, and chunks of blue cheese. I ordered my filet medium well; they must have a different interpretation of that term in St. Louis because half was well-done, half was medium rare. And that's just the meat that wasn't completely fat -- as hard as it tried to disguise itself underneath a black coat of char, the fat gave itself away with a wobble whenever I approached it with a knife. Definitely disappointing for a $13 entree. At Outback, what you see on the menu is what you get. Don't order baby back ribs and expect a side; the ribs will just come out on a plate and stare brownly at you, unadorned with any veggies. When it says "served with crisps of bacon," look forward to 2 pieces, the very minimum for a noun to become plural. You may be lucky if you get 3. I usually keep my expectations low when dining at chain restaurants; Outback may have brought my bar to a new low. +1 star for the complimentary honey-wheat bread and whipped butter
(2)
Laila F.
I was really craving a blooming onion, so my mom and I went to this location to get one. I was pretty disappointed. It was probably what I should've expected. It wasn't consistent really, being very soft in some parts and too crispy at others. I also ordered a chicken and swiss sandwich that came with lettuce, tomato, and bacon. it wasn't bad, but not great. Our waitress was attentive, fast and patient. I'm probably not going back.
(2)
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Address :1620 Country Club Plaza Dr
St. Charles, MO, 63303
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Cassandra B.
My fiance and I went to this one, and we won't be back. The place was hardly busy at all, and I understand why now. There were tons of staff working, and no one would help us. After taking our order our waitress abandoned us. I tried to stop multiple people for ketchup, but of course they all ignored me and kept walking. I hate places that don't put ketchup on the table! My fiance even went to the bar to get me ketchup-the bar tender looked at him standing there and decided not to acknowledge him. He just walked into the back instead. We had to step in front of another waitress as she was walking just to get ketchup it was extremely obnoxious considering my food sat there for almost 10 minutes getting cold. For as many people who were working there and how busy the place WASN'T the service was pathetic. We never got refills or asked how the food was either. Don't waste your time!
(1)Darla S.
After reading the reviews that said the restaurant was freezing cold I decided to wear long sleeves and also bring a sweater to put on if needed since I am always cold in restaurants. It was hot hot hot in there on Sunday and the ceiling fans were all on high with only about half the place full of patrons. The people with me were obviously sweating. I ordered the California salad. It was a soggy mix of some brown edged lettuce with 2 bites of apple and a few small hard to find walnuts. It was gross. They forgot to put the salmon on it but brought out a small amount of chicken on a side plate. A side plate of my salmon (2bites) arrived 15 minutes later. No sugar packets on the table. Took 10 minutes for our waitress to return to ask for it. Husband had steak (poor) with all u can eat shrimp(he got 5). We will never return. I'd give them less than one star if that were possible. Avoid this place!
(1)Tony W.
Had the shrimp en fuego linguini. Pretty tasty pasta for a steakhouse, and the service was excellent.
(4)Stacy G.
Two weeks ago we returned to this Outback for lunch. I honestly did this hoping the MEH first visit was not the norm. It was still TOO COLD inside ...weird that I'm saying that but I was seated directly under a vent and had to slide over to keep from shivering. The service and food was noticeably better than our previous visit.
(3)Brandon C.
The food is on point. Expect long waits on holidays but for the most part its pretty good food. We've ordered their take out several times and have had 0 problems. The food is correct and the steaks are cooked perfectly.
(4)Chad L.
ITS OUTBACK. I was going to just leave it at that because, let's be honest, it's outback. I decided to write more only because this was pretty bad. I mean......my expectations going in were low but it was worse than I expected. My 'wood smoked ribeye' was lacking the wood and smoke flavor. It was very thin too. Almost looked like a Waffle House steak you would get with eggs. My brother had the sirloin which was better but extremely salty. That much salt would have made a flip-flop edible. I could keep going but it wouldn't be anything surprising- blooming onion was good, blah blah. I will end with a note about the service. It was good.
(2)Julie K.
We are rarely disappointed here and tonight was no exception. I ordered the mixed veggies with my sirloin and there was no squash. I mentioned that and said don't worry but within a few minutes the manager brought me another side of veggies with her apologies. And my husband loves the wedge salad! And Kayla was a terrific server!
(4)Jake S.
We arrived, but we were kind of on a time crunch. It was delicious, but I have a few notes. First of all it was extremely noisy, and our waitress was great but they took a pretty long time on our food. This restaurant is right by my house so I guess the reason why we don't go there that much is because there is so much competition. Better competition. I will return though just matey not for a while.
(3)Dale J.
Always great service and food! Love the Kookaburra Wings! Prime Rib and Ribeye steaks are my choice here. My brother and I eat in the bar area most of the time.
(4)Bee G.
This was the worst service I have ever received at a restaurant. The server was rude and had a condescending tone from beginning to end. It took more than a long time for drinks and someone else ended up bringing them over. After being given a dinner menu we were told we weren't allowed to order from it until 3pm (this was at 2:50pm). 40 minutes of being here and my aunt hadn't even been given her side salad so we asked for a second round of bread. 15 minutes later we asked about the bread which pissed her off. She told us it was burnt as if we should already know that. She was clearly upset about bringing a second round of bread to the table so when she finally did she slammed it down. I would tell if you the food was decent but we didn't stick around to eat.
(1)Karen G.
We won't be back. The past several years we have gotten all the kids gift certs for Christmas from here. We usually eat here once / twice a year. We sit at the bar. Well never again. There were 2 girls working the bar. It was crazy. They worked hard but no time to really give good service. One gal cleaned our area off with her bare hands then grabbed a clean mug to fill for beer. When she wanted to leave the bar area she ducked under, put hand on floor and back up. Filthy floor. Ran back with to go boxes for a couple. Gross!! They said they no longer have busboys for the bar. My prime rib was as thin as a quarter. The potato was not cooked all the way and was cold. My salad was served with dressing when I asked for it on the side. They took it back but not happily. Because of that I was not going to have them take my steak/ potato back. When men asked for the large mug of beer they were told they didn't have any clean ones could they settle for a small one or 2 small ones. Something is wrong with this place. It didn't used to be like this. There is more but why bother. This is first time I have written a review like this!! Next year's gift certs won't be from here!
(1)Lindsey L.
I give up on this restaurant. Last time we went, I left angry. However, a friend got me a gift card so we went for lunch today. I got my food after my boyfriend had already finished his and I only ordered a cheeseburger. I watched 4 different blooming onions sent back from other tables in the meantime. She didn't bring or ask if I needed ketchup so I asked for a box and we left. I will never be back. Food is so bad. Go to longhorn!!
(1)Stephen S.
Dinner was great, but took a little while to come to the table. I didn't mind or complain but they comped the meal for me anyway. A great steak and awesome customer service, combination can't be beat! Thank you, Outback.
(4)Paul J.
Been here several times and always come away disappointed. As far as Outbacks go, this is one of the poorer ones. Steaks are usually chewy and the sides don't taste fresh.
(2)Dick W.
Filet was done correctly, baked potato was loaded and properly baked, chopped blue cheese pecan salad was good, patron margaritas were best. All in all, for a chain restaurant it wasn't bad.
(4)Brittany B.
Well now I know why this location only has 2 1/2 stars. What's bad is I gave it a good review on my first one now I can't change it. I ordered a steak medium it came out completely rare. They then cooked it again and it came back over well done. Needless to say I didn't eat anything and left hungry. The manager just made a joke out of it and took my steak off but that was it. If you can't run a restaurant don't be a manager! Pathetic outback!
(1)Sandy M.
Like Stacy G said, I was *freezing* in the restaurant. I put my coat on halfway through dinner. Had a coupon for a free 6 ounce sirloin, which offered a side of wood grilled shrimp for $4. Sounded good, so I went for it. My "side" of shrimp consisted of 3 shrimp, about an inch across for each one. There was literally more sauce served with the shrimp than actual shrimp! The steak and sweet potato were awesome, as was the free bread. The waitress was pretty good, she was definitely on the ball with the refills - even though I was too cold to drink my iced tea!
(3)Lindze L.
Our server Lauren was excellent and we were always well taken care of. Food great and reasonably priced. I sometimes get weary going to steak houses because of the price and often the food is not cooked well, but Outback was wonderful. Everything flavored great and it was a casual and fancy date night for my boyfriend and I. We will be back again
(4)S T.
HELLZ NO. Never again Outback. You changed the delicious honey butter to PLAIN butter? Sacrilege, I say! The bread is nothing without the butter buddy. Plus, my chicken SUCKED. That's right. Over salted, boring, and tough. And before the carnivores attack, the BF ordered a steak and also reported it as being over salted, boring and tough. The most ugh meal ever.
(1)Sir Dennis B.
Always a great steak. Bloom'n Onion came from Outback and still one of the best in town. Most Outback Steakhouses are about the same...great food and cold beer.
(4)Sherry W.
I make it a rule to keep my expectations low for chain restaurants. Even so, I found the St. Charles Outback to be below par. At first glance, this looked a lot like Chili's with an Aussie flair. Substitute a different shade of sauce with the Bloomin' Onion and it could pass for an Awesome Blossom; exchange the plastic boomerangs and crocodiles on the wall for quirky license plates and signs, and you've got Chili's. We ordered the Aweso-- I mean, Bloomin' Onion, to share because we were craving something deeply unhealthy and fried, but didn't want to have a heart attack mid-dinner. Even though I ate only a few pieces, it was oily enough to coat my hands and my stomach, so I felt obligated to order a salad. I went with the Roasted Filet Wedge Salad, but replaced the blue cheese dressing with Italian because it already came with blue cheese crumbles. I was quite disappointed when it came; it looked like 1/6 a head of iceberg lettuce with 2-3 halved grape tomatoes on the side, a few crumbles of bacon, and chunks of blue cheese. I ordered my filet medium well; they must have a different interpretation of that term in St. Louis because half was well-done, half was medium rare. And that's just the meat that wasn't completely fat -- as hard as it tried to disguise itself underneath a black coat of char, the fat gave itself away with a wobble whenever I approached it with a knife. Definitely disappointing for a $13 entree. At Outback, what you see on the menu is what you get. Don't order baby back ribs and expect a side; the ribs will just come out on a plate and stare brownly at you, unadorned with any veggies. When it says "served with crisps of bacon," look forward to 2 pieces, the very minimum for a noun to become plural. You may be lucky if you get 3. I usually keep my expectations low when dining at chain restaurants; Outback may have brought my bar to a new low. +1 star for the complimentary honey-wheat bread and whipped butter
(2)Laila F.
I was really craving a blooming onion, so my mom and I went to this location to get one. I was pretty disappointed. It was probably what I should've expected. It wasn't consistent really, being very soft in some parts and too crispy at others. I also ordered a chicken and swiss sandwich that came with lettuce, tomato, and bacon. it wasn't bad, but not great. Our waitress was attentive, fast and patient. I'm probably not going back.
(2)